All products are warranted against defects in materials and workmanship.

This warranty extends only to you as the original purchaser, in a residential application. You must return the warranty card.

This warranty does not cover normal wear and tear or any damage or loss caused by abuse or misuse or improper installation. All materials can lose original intensity after long exposure to the sun. When left for extended periods in direct sunlight, plastics tend to crack. All cords will eventually wear out. We consider these things normal wear and tear not covered by this warranty. Colors may vary from lot to lot and may not exactly match sample swatches or previous purchases.

This warranty coverage will be for as long as you the original buyer at retail own the products. Any implied warranties which you may have are in duration to the time during which you, as the original buyer at retail own our products. Some states do not allow limitations on how long an implied warranty lasts.

If your product is defective during the warranty period we will, at our option, either repair or replace, without charge, that defective product. This shall be your sole remedy under this warranty.

Repair or replacement of defective products are your sole remedy under this warranty and incidental in no event shall we be liable for transportation costs to or from the dealer, costs of removal or reinstallation of our products or incidental or consequential damages, so the limitation or exclusion may not be applied to you.

To obtain service under this warranty, get a return authorization and return your products along with the original sales receipt to FauxBlindsDirect, Inc. You will be responsible for transporting the product to and from the seller.

This warranty gives you the specific legal rights; you may also have other rights which may vary from state to state.

Please be sure to order samples before placing your order. Monitor colors vary dramatically by manufacturer and lighting environment you're in. For this reason, we cannot honor our satisfaction guarantee on colors for those who did not previously order color samples. Color samples are free.

For both inside and outside mounts the finished measurements of the window treatment are from the top of the head rail to the bottom of the bottom rail for the height. The width is from the left edge of the window treatment to the right edge.

An inside mount fits within the window frame. On inside mounts specific deductions are taken by customer service for operating clearance. The inside deduction is ½" less than the ordered size. The inside measurement is the exact size of the window opening.

An outside mount overlaps the window opening. Allowances are not taken by customer service on this product. This is because you will need to supply us the exact measurements that you would like the window treatment to be. This includes adding extra for the width and the height to clear any trim etc if you so wish.

Ground shipping is Free on all orders under approx. 72 inches. Free shipping is only to the continental 48 United States.

1. fauxblindsdirect.com Site is copyrighted unless otherwise noted and may not be used without our written permission.
2. We assumes no liability, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the site or your downloading of any materials, data, text, images, video, or audio from the site.
3. Subject to our Privacy Statement, all information submitted via this site shall be deemed and remain the property of FauxBlindsdirect.com.

FauxblindsDirect.com will do everything we can to help you with any changes to your order. We send your order directly to production to ensure prompt delivery of your blinds. Orders may not be changed after the first day the order is placed. Orders changed after they go into production may incur a fee to change. Orders may be cancelled within the first day for a minimum 10% transaction fee. All changes and cancellations must be done via phone.

Since we are based in Texas, we collect 8.25% sales tax on all orders shipped to Texas addresses. FauxBlindsDirect.com will not impose a sales tax on orders that are delivered outside of the state of Texas unless such taxes are imposed on Internet sales by law.

When you place orders all of your information is processed through our secure server. We utilize industry-standard Secure Sockets Layer (SSL) technology that encrypts all your information before it is sent to us. If you would prefer not to place your order online simply call us at 1-888-440-FAUX (3289)

FauxBlindsDirect.com respects your privacy. All personal information you provide to us WILL remain absolutely confidential and be used solely to communicate better with you. We have never and will never share your information with anyone.

In order to purchase items from this Web site, a user must first complete the registration form. During application process a user [is required to] give[s] contact information (such as name and email address), physical address and credit card information for purposes of the transaction. We require this information because we will contact the user about services on our site for which he has expressed interest; and process orders submitted by our users.

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.

FauxBlindsDirect.com will communicate with users on a regular basis to provide requested services and in regards to issues relating to their account, we reply via email or phone, in accordance with the user's wishes.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Users who no longer wish to receive our newsletter and/or announcements and promotional communications may opt-out of receiving these communications by selecting "unsubscribe" at the bottom of any e-mail and following the directions.

This Web site contains links to other sites. Please be aware that we, FauxblindsDirect.com, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line.
When FauxBlindsDirect.com registration/order form asks users to enter sensitive information (such as credit card number and/or bank check number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices.

If users have any questions or suggestions regarding our policies, please contact us at:
Mailing Address :
FauxblindsDirect, Inc.
9308 Springwood Dr
Austin, Texas 78750

Phone : 1-888-440-FAUX (3289)
Email : info@fauxblindsdirect.com
URL : http://www.fauxblindsdirect.com